Terms & Conditions
LAST MODIFIED: 01 January 2026
Welcome to GRACECARE. By accessing or using our website and telehealth services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, you should not use our services.
Use of Services
GRACECARE provides virtual healthcare services through secure telehealth technology. Our services are intended for non-emergency medical needs only.
By using our services, you confirm that:
You are at least 18 years old (or have legal consent)
You will provide accurate and complete information
You will use our services only for lawful purposes
No Emergency Care
GRACECARE does not provide emergency medical services.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Medical Disclaimer
Telehealth services have limitations and may not be appropriate for every condition. Our providers use professional judgment to determine whether telehealth is suitable for your situation.
GRACECARE does not guarantee specific medical outcomes.
Appointments & Availability
Appointment availability may vary
Same-day appointments are not guaranteed
Missed or late appointments may be subject to cancellation policies
We reserve the right to reschedule or cancel appointments when necessary.
Prescriptions
Prescriptions are issued only when medically appropriate and in accordance with applicable laws and regulations.
GRACECARE does not guarantee that a prescription will be provided during any visit.
Payments & Fees
Fees for services are disclosed during booking
Payment is due at the time of service unless otherwise stated
Insurance acceptance varies
GRACECARE reserves the right to update pricing at any time.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
By using our services, you consent to the collection and use of information as outlined in that policy.
User Responsibilities
You agree not to:
Misuse the website or telehealth platform
Attempt unauthorized access to systems or data
Provide false or misleading information
Violation of these terms may result in termination of access.
Intellectual Property
All content on this website — including text, logos, graphics, and design — is the property of GRACECARE and may not be copied, reproduced, or distributed without written permission.
Third-Party Services
Our website or services may include links or integrations with third-party platforms. GRACECARE is not responsible for the content, services, or policies of third parties.
Limitation of Liability
To the fullest extent permitted by law, GRACECARE shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
Termination
We reserve the right to suspend or terminate access to our services at our discretion, including for violations of these Terms & Conditions.
Changes to These Terms
GRACECARE may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Governing Law
These Terms & Conditions are governed by applicable laws of the United States and the state in which services are provided, without regard to conflict-of-law principles.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
GRACECARE
📧 info@gracecaretelemed.com
📞 (123) 123-1231